We inspire small and medium businesses to provide their customers with a superior sales and service experience


Inspiring superior sales and service

Our Approach

At PivotPoint, we work with Small & Medium Business owners who want to increase profits by creating customised solutions for teams so they can understand how their daily efforts drive (or diminish) business success and to equip them with the skills needed to deliver a superior Sales and Service experience for your Customers.

Because we know what it’s like to start working in sales, to be unsure of yourself, to feel undervalued and ill-equipped, but most importantly, I know first-hand the value of having an employer invest in your professional development, and the results that come from that.

The best part is that our solutions will not only increase your profits, they will boost your team morale and your customer satisfaction.


All coaching is, is taking a player where he can’t take himself
— Bill McCartney